GDPR & Your Privacy Rights

Castello Jewels is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR). This page summarizes your rights; for full details on what we collect and how we use it, see our Privacy Policy.

Who we are

Castello Jewels, Ermou 81, Old (Medieval) Town, 851 00 Rhodes, Greece. Email: sales@castellojewels.com. Phone: +30 697 690 5897.

Your rights under GDPR

  • Right to access — request a copy of the personal data we hold about you.
  • Right to rectification — ask us to correct inaccurate or incomplete data.
  • Right to erasure — ask us to delete your personal data, subject to legal exceptions.
  • Right to restrict processing — ask us to limit how we use your data.
  • Right to data portability — receive your data in a portable format or have it transferred.
  • Right to object — object to processing based on legitimate interests or for marketing purposes.
  • Right to withdraw consent — where processing is based on consent, withdraw it at any time.

How we store and process your data

Our online store runs on Shopify. Shopify processes your data on our behalf to operate the store, process payments, and fulfill orders. Learn more in Shopify's Consumer Privacy Policy.

Exercising your rights

To exercise any of the rights above, or if you have questions about how your data is handled, contact us at sales@castellojewels.com. We will respond within the timeframes required by law. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.